Tag Archives: customer expectations

2016 – Start as you mean to go on.

2016 – Start as you mean to go on. For a sales and marketing strategy to be effective, whatever the size of the business, it is important to work to a plan. The purpose of a sales plan is to … Continue reading

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Understanding your Customers

With the customer increasingly becoming the driving force in all areas of business, companies must make sure they understand their customers and what they want. Most commentators agree that the principal purchasing factor for customers is ‘best value for the … Continue reading

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Meeting Customer Expectations

    Meeting your customers’ expectations In many ways, developments in e-commerce are setting the standards for the rest of the business world to follow. Nowhere is this truer than in the area of customer relations. Advantages Doing business online … Continue reading

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