Tag Archives: management consultancy

Understanding your Customers

With the customer increasingly becoming the driving force in all areas of business, companies must make sure they understand their customers and what they want. Most commentators agree that the principal purchasing factor for customers is ‘best value for the … Continue reading

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New Staff Induction

Recruiting new staff takes up precious time and resources, so once you have found the right person for the job make sure you allocate sufficient time and resources to induct them properly. If you do not, you risk losing the … Continue reading

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Meeting Customer Expectations

    Meeting your customers’ expectations In many ways, developments in e-commerce are setting the standards for the rest of the business world to follow. Nowhere is this truer than in the area of customer relations. Advantages Doing business online … Continue reading

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Time management

  Optimising your work time begins with identifying the causes of wasted time and learning to avoid them. Here are some suggestions: Procrastination – Indecision, or not making a decision at all, is perhaps the biggest cause of ‘inactive’ time. … Continue reading

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Business Planning and Strategy

Now I know this should be a given, but I still find it amazing to find so many businesses who don’t find the time to investĀ in proper business planning and strategy. Time spent here getting it right, will give a … Continue reading

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